Refund policy

At Alexyis Beauty, we are committed to providing our customers with quality products and carefully packaging every order. Due to the nature of our products, we do not accept returns or exchanges, and all sales are final.

However, if your order arrives damaged, defective, incorrect, or otherwise has an issue caused during shipping or fulfillment, please contact us within 7 days of delivery at alexyisbeautystore@gmail.com.

When contacting us, please include your order number, a description of the issue, and clear photos of the damaged or incorrect item and packaging. Our team will review your request and determine the appropriate resolution.

Please note that we cannot provide refunds or replacements for items that have been opened, used, or damaged after delivery due to customer handling.

Thank you for choosing Alexyis Beauty! We truly appreciate your business and support. 💕